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Age-Friendly Business Training

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    Age-Friendly Business Training

     

    Module 1 - What is Age-Friendly & Age-Friendly Business?

    Resource Links

    • How to be recognized as an age-friendly business  - Visit Link

    • Simcoe County Business/Organization Guide and Recognition Program - Visit Link 

    Download This Module - PDF


    Module 2 - Customer Service 

    Resource Links

    • Age-Friendly Communication: Facts, Tips and Ideas - Visit Link

    • Simcoe County Business/Organization Guide and Recognition Program - Visit Link

    • Simcoe County Customer Service and Respect Self-assessment Checklist - Visit Link

    Download This Module - PDF 


    Module 3 - Comfort, Visibility and Clarity 

    Resource Links 

    • CNIB The Clear Print Accessibility Guidelines - Visit Link

    • AODA - Accessibility for Ontarians with Disabilities Act - Visit Link

    • Simcoe County Customer Service and Respect Self-assessment Checklist - Visit Link

    Download This Module - PDF


     Module 4 - Safety Inside

     Resource Links 

    • Safety-Inside Self-Assessment Checklist - Visit Link

    Download This Module - PDF 


    Module 5 - Outdoor Safety

    Resources

    • Outside Safety Self-Assessment Checklist - Visit Link

    Download This Module - PDF


    Module 6 - Mobility & User-Friendliness

    Resources

    • AODA - Accessibility for Ontarians with Disabilities Act - Visit Link

    • Accessibility Canada - Visit Link

    • Wasaga Beach Accessibility Advisory Committee - Visit Link

    • Dementia Friendly Communities Ontario - Visit Link

    • Mobility and User-Friendliness Self-Assessment Checklist - Visit Link

    Download This Module - PDF


    Module 7 - Review

    Resources

    • Simcoe County Age-Friendly Business Guide - Visit Link

      • Request a copy by email at agefriendly@simcoe.ca

    • Self-Assessment Checklists - Visit Link

    • Goal Setting Work Plan - Visit Link 

    • Application For Recognition - Visit Link

      • Submit to the Age-Friendly County of Simcoe by June 1 of any given year: agefriendly@simcoe.ca

    Download This Module - PDF


    Certificate of Completion of Training

    Please fill and print once completed

    Contact Information

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    Phone: 705-429-3844, Fax: 705-429-6732, Email Us

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